If there is one thing that can make or break a hotel business, it is a hotel management software. Whether it is a small, family-owned hotel or a large business chain, using a hotel software has become essential for hotel properties of all sizes. In our heavily connected world, getting business through traditional means is not as successful as it was years ago. As businesses move online and guests also book their hotel accommodations online instead of through call or in-person, hotels need to move with the times, too.
It is estimated that the global online travel sector will be worth nearly 433 billion U.S. dollars in 2021 and by 2026, this amount is forecasted to rise to 691 billion U.S. dollars. Given these statistics, hotels should look towards upgrading their hotel PMS with modern cloud-based solutions. One simple step towards this goal is to arrange a cloud based hotel management software online demo with a firm that offers robust hotel management solutions.
Software Demo is the First Step Towards Choosing the Right Software
A demonstration can give you a fair idea of what the software can do and if it will be the ideal solution for your hotel property’s needs. If the software has an extensive learning curve, you can also understand the same from the software demo. A hotel management software online demo can take anywhere from 30 minutes to an hour and it is a great way to get an insight into the workings of a software that you want to use as a building block of your hotel business.
Let’s take a look at some benefits of choosing a hotel management software
- Robust data security through cloud backups
- Cloud technology offers remote access to users
- Third-party integrations add to the features of the software
- Affordable compared to on-site PMS
- Automation saves staff’s time and adds to their productivity
- Regular updates allow software to scale along with your business
- Detailed reports about the hotel’s performance metrics
- Customer database to provide personalized services
- Direct bookings through the software for better profits
- Integration with different payment providers
- Works with any kind of modern hardware
How to Choose the right Hotel Management Software for your Property
Finding the right hotel software can make a world of difference in the profits earned by your business. If the hotel software does not provide the right fit for your business, it can lead to wasted efforts and extra work for your staff. In essence, you have to know the needs of your business, and then choose a hotel software that offers all the features that will suit those particular needs. Here are some factors you can keep in mind when you look for a hotel software.
- High Degree of Customization – Different kinds of hotels need different features in their hotel software. If you are responsible for running a large hotel chain, your requirements would be different from a small B&B. The software should be easy to customize with features and options that are suitable for the kind of property that plans to use the software. A small property might not have the need for in-depth housekeeping features, while a hotel might need extensive dashboard options to manage a large housekeeping team.
- Mobile Optimized Interface – Gone are the days when everyone was tied to their desktop computers or laptops to do important work. A software that can work well on handheld devices such as mobiles or tablets is a great fit for staff in a busy hotel environment. Mobile compatibility means that managers can check status reports or assign tasks even when they are not at their workstations. Mobile compatibility of the software ensures increased productivity and ease of work for managers as well as staff.
- Channel Manager – One of the most important features of hotel software is a channel manager. A robust channel manager is key to managing customer data, room rates, inventory, and much more. Another benefit of using a channel manager is that it reduces errors caused by human input and also prevents double-booking as all data is synchronized in real-time. Various sections of the channel manager can also be automated to ensure flawless communication with guests.
- Regular Software Updates – While going for a hotel management software online demo, make sure the software will get regular updates in the future if you use it. There are often new developments and threats in the IT industry and software need to be updated to safeguard it from hackers and phishing attacks. Regular updates also mean that the software will scale along your business and you will always have up-to-date software technology at your disposal.
- Customer Care and Support – Simply buying and installing a software is not enough. The software provider should also ensure that the customers will get technical or troubleshooting support through phone or email.
Conclusion
Choosing the right software is possible only after you go for a hotel management software online demo and see if the features of the software are suitable for your needs. Before the demo, make sure you have written down the questions that you want to ask about the features and functionality of the software. At mycloud Hospitality, you can easily schedule a hotel management software online demo with just one call.
You can let the team know a suitable time and they will get in touch with you to give a demonstration of the way the software works. The hotel management software designed by the team at mycloud Hospitality brings ease of use and a high degree of sophistication which makes the software ideal for all sizes of property such as a family-owned hotel or a large chain hotel.
